23 December 2015

Windows 10 Upgrade Issues

As I have recently upgraded my laptop (Toshiba L875D-S7232) to Windows 10, I went about setting it up. However, I came across some issues.

AMD Quick Stream Licensing Issue

Everytime I started my computer, it would complain that AMD Quick Stream could not find its license. Luckily, simply uninstalling the AMD Quick Stream fixed the error message from popping up. I then updated the video drivers from AMD's website that included Quick Stream and I no longer seeing the error.

Touchpad Mouse Scroll Issue

When I went to switch the two-finger scroll to the scroll zone using Synaptic Pointing Device Properties, the zone would show as activating, but no scrolling would happen. So I went to Toshiba's website and downloaded the latest driver (which was actually a downgrade v19 to But when I went to install it, it complained that a newer version was already installed and to uninstall it first. Unfortunately, when I tried to unistall it, it said that it could not because a DLL could not be found. To get around this I went into device manager and uninstalled the driver. Unfortunately, it still would not install using the install. However, I was able to update the driver thru Device Manager, by having it search for the driver in my User/AppData/Local/Temp folder. And great news, I am able to scroll using the zone! Now, Windows Update wants to install the newer version again, so onto the next issue.
Update: After Windows reinstalled, I just had to re-do my scroll settings and it works fine now.

Restoring Control Panel

As I wanted to hide the update to prevent my computer from re-installing it, I thought that I could hide it in the traditional Windows Update. To my suprise, when I went to Control Panel, it was EMPTY!
In order to add the icons back I followed these steps (source):
  1. Start -> type "gpedit.msc" -> select the program
  2. Select "User Configuration" -> "Administrative Templates" -> "Control Panel" 
  3. Double Click "Prohibit Access to Control Panel" -> Select Disable -> Click Ok
  4. Double Click "Show Only Specified Control Panel Applets" -> Select Disable -> Click Ok
  5. Close any open Control Panel windows
  6. Open the Control Panel
Unfortunately, even after the icons appeared, there is no Windows Update one, and so far I have been unable to get one to appear.

Start Menu will not open

Windows 10, randomly began to not open the Start Menu by either clicking on it or pressing the Windows Key.
To fix I followed the following steps to repair corrupt Windows files (source):
  1. Open Task Manager (by right clicking on taskbar or pressing Ctrl-Alt-Del
  2. Click "File" -> "Run new task" -> check "Create this task with administrative privileges" -> type "powershell" -> Click Ok
  3. At the command prompt type "sfc /scannow"
  4. Wait as this will take a long time

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